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1. Who is responsible for the maintenance of Old McHenry Road and Gilmer Road?

The Lake County Division of Transportation maintains both of these roads and the adjacent right of way.

2. Who is responsible for the maintenance of Midlothian Road?

The State of Illinois Department of Transportation maintains this road and the adjacent right of way.

3. I have a pothole on my street, who do I call?

Please call the Department of Public Works at (847) 540-5227 or complete a request for repair online by clicking here.

4. I have a drainage problem in my backyard, who do I call and who is responsible?

Contact Public Works at (847) 540-5227. A member of the staff will meet and/or discuss the problem with you and assist in finding solutions. If the problem is on private property, then most likely the homeowners will be responsible for resolving the issue.

5. How long does it take to plow snow on the village streets?

Depending on the depth of snow, it can take six to 10 hours after the snow has stopped falling for all of the streets in the village to be cleared.

6. Why is my cul-de-sac plowed last?

Snow clearing priorities are to clear the most traveled roads first and the least traveled roads last. This prioritization is designed to assure the maximum safety for the driving public.

7. Who maintains landscaped islands?

The Department of Public Works treats for weeds in the islands four to five times per year. Re-mulching of the islands is done as needed and as time allows. Residents are encouraged to assist in the care for their neighborhood island.